what you'll need: No firmware update available, legacy model, no support section
Gotcha'Velvet 1' appears to refer to the original/legacy bicolor 1x1 soft panel from THELIGHT's early lineup. This model is not listed as a distinct product category on the current support page. The current equivalent is the 'VELVET Light 1' (Light series). No firmware downloads exist for this line.
GotchaA 2016-era user manual PDF exists at velvetlight.tv (VELVET-MINI-1-LOW-RES-USER-MANUAL-NOV-2016.pdf) but no firmware files.