steps
what you'll need: USB drive (FAT32), download .rto file, copy to empty FAT32 USB drive, insert into light
1Download firmware file NeoF_3v02.rto from the Dropbox link on https://rotolight.com/pages/neo-3-support
2Copy the .rto file onto an empty FAT32-formatted USB drive (no other files)
3Power on the NEO 3
4Insert the USB drive into the USB port on the light
5Follow the on-screen update prompts (refer to the YouTube how-to: https://youtu.be/B8vhg_NnE9M)
6Do not power off during the update
7Confirm firmware version in the light menu after reboot
WarningUSB drive MUST be empty and formatted FAT32, other files or formats will cause the update to fail GotchaThe support page is shared between NEO 3 and AEOS 2 (https://rotolight.com/pages/neo-3-support) GotchaFile NeoF_3v02.rto modified Oct 31, 2024, note AEOS 2 file was re-uploaded later (~Sep 2025) despite same version number GotchaPDF release notes document predates the v3.02 firmware file; the PDF may not reflect all 3.02 changes GotchaPDF is hosted on Dropbox (external), link could expire; check source page if broken