steps
what you'll need: Fiilex Manager V1.27 (Windows only) via USB-A to USB-C cable
1Download Fiilex Manager V1.27 for Windows from fiilex.com/support/firmwareUpdates.php (legacy section)
2Note: V1.27 is Windows-only; no Mac version available for this legacy firmware
3Install FTDI drivers if needed (CDM212364_Setup.zip from ftdichip.com)
4Connect Matrix Color to Windows PC with USB-A to USB-C cable
5Launch Fiilex Manager, auto-detects fixture
6Click Update to latest available version for this fixture
7Power-cycle fixture after completion
8Verify at fixture: Setting > Info
GotchaMatrix Color is ABSENT from the current V2.4 firmware table, only listed under legacy V1.27 (Dec 2022) GotchaCB 4.2 / DB 4.0 may be the final firmware version for this fixture generation GotchaFiilex Manager V1.27 is Windows-only (no Mac version published) GotchaIf unit is on firmware below V2.5 (older CB/DB), email fiilex@fiilex.com GotchaIf Matrix Color needs V2.x-era update, contact Fiilex support, not self-serviceable from current page