what you'll need: Download .hex file matching hardware generation AND display color; connect via mini USB to Mac or Windows desktop app; upload firmware
1First identify your Wasp 100-C generation: Gen 1 = 4-hole vent screen, no CRMX antenna; Gen 2 = 3-hole vent screen, CRMX antenna on backcap
2Download Mac or Windows HiveUpgradeTool app from https://hivelighting.com/support/firmware/
3Download correct .hex: 3.0.8A = GREY display (GEN2.5); 3.0.8B = BLACK display (GEN2 or GEN1, two separate GEN1/GEN2 files available for 'B')
4Open the Hive Lighting desktop app and connect the fixture via mini USB
5Power on the fixture using supplied power supply
6Mac: select USB com port 'usb.modemXXXX'; Windows: click Connect
7Verify 'Device Connected'
8Select the downloaded .hex file
9Click 'Upload Firmware', wait 10+ seconds
10Detach USB cable and power cycle
GotchaThe Wasp 100-C has THREE hardware generations (Gen 1, Gen 2, Gen 2.5) with SEPARATE .hex files, must match both gen AND display color
GotchaGen identification: 4-hole vent = Gen 1; 3-hole vent + CRMX antenna = Gen 2; see https://hivelighting.com/which-version-of-the-100-c-do-i-own/
GotchaVersion 3.0.8 'B' has distinct Gen 1 and Gen 2 .hex files, using Gen 2 file on Gen 1 hardware (or vice versa) is an error
GotchaMost complex firmware selection matrix of any Hive model